Support
Get in touch
Something broken, something confusing, or something you wish this did — all of it is worth sending. We read every message that comes in.
Send us a message
Or email us
[email protected]It helps to include the name of the event, league or team involved, what you expected to happen, and what happened instead. If something looked wrong on screen, a screenshot saves us both a round trip.
Common questions
- I can't sign in
- Reset it from the password reset page. The link we email is good for one hour and can only be used once. If it expires, request another.
- How do I turn on two-factor authentication?
- In Settings, under Two-Factor Authentication. You'll scan a QR code with an authenticator app and confirm one code before it switches on — so an abandoned setup can never lock you out. Save your recovery codes when they're shown; that's the only time you'll see them.
- How do I find events near me?
- Discover filters by sport, date and place, and "Use my location" will sort by what's closest.
- I'm an athlete — can I sign up?
- Yes. Create an account and you can register for anything you find. Browsing needs no account at all, so you are welcome to look around first and sign up when something is worth entering.
- Something went wrong with a payment
- Registration payments are handled by the organizer running the event, so start with them — they can see your registration and issue a refund. If you can't reach them, email us and we'll help.
Looking for our terms or privacy policy? They're in Policies.